※Please see the corresponding question below.

We do not accept returns, refunds, or exchanges due to customer convenience.
Different from the color and size feeling I thought
I made a mistake in ordering
If there is a defect in the product, we will respond.

If you contact us within 7 days after the arrival of the product, we will accept replacement only for unused items. The postage at the time of exchange will be borne by the customer both round trip.

(Non-replaceable conditions)
Replacements will not be accepted if:
・ If more than 8 days have passed since the arrival of the product
・ If you do not contact us in advance
・ If the box or bag is damaged
・ If you lose the product tag
・ If you use it more than once
・ If there is dirt on the product
・ When replacing, when the desired size of exchange is sold out (sold out)

※Please see the corresponding question below.

For procedures for issuing receipts, seeContact formPlease write "Receipt issuance request" and fill in "Orderer's name (full name)" and "Address stated", and send it.

Reissue is not accepted.

※Please see the corresponding question below.

Only orders from the Internet are accepted. Please purchase from the product page.

If your order is shipped before shipment, you can cancel it. If you have already shipped the item, we will not accept it.

If the item you ordered is before shipment, you can resize it. If you have already shipped the product, it will be possible to change the size normally.
For size exchange, please refer to "Returns and Exchanges" above.

If the order is before shipment, you can change the shipping address.
If you have already shipped the product, please pick up your package at the address before the change.

If there is a change in your order, please cancel your order and place your order again.

After you have all the items in your cart, proceed to the purchase process.

If your order is shipped before shipment, you can cancel it. If you've already shipped your order, we won't be available for cancellation. Please pick up your luggage.

※Please see the corresponding question below.

We mainly use Japan Post. Please respond by Japan Post.

You can specify the delivery date and time that can be handled by Japan Post. The possible delivery dates and times are as follows

Morning (9am - 12pm)
12pm - 2pm
2pm - 4pm
4pm - 6pm
6pm - 8pm
7pm - 9pm
8pm - 9pm

If your order is shipped before shipment, you can change the delivery date and time. If you've already shipped your item, we can't accept cancellations.

If there is no delivery date specified, we plan to ship from the next day to 7 business days from the order date.
It varies depending on the manufacturer of the product and the order time. If you would like to confirm in detail, please contact us from the inquiry form.

We do not ship multiple orders together. If you would like to place your order together, please cancel your order and re-order it again.
※ Depending on the timing (after the shipping procedure is completed, etc.), there is a case where you can not cancel your order

The postage of our store is as follows.

・ When one order is less than 6,000 yen (tax included)
Postage: Honryo 700 yen Hokkaido, Okinawa 1,500 yen

・ When one order is 6,000 yen or more (tax included)
Postage: Hon province free shipping Hokkaido, Okinawa 800 yen

If we can secure the stock of the product after ordering, we will contact you after shipping the product.

If you specify the delivery date and time at the time of order, we will ship according to the date and time.

If we can secure the stock of the product after ordering, we will contact you after shipping the product.

Saturdays, Sundays, and holidays are closed. Please be careful if you are in a hurry.

Same-day shipments are not accepted.

Products compatible with e-mail flights are available.

※Please see the corresponding question below.

The following payment methods are supported.
Credit card payment
- PayPal
Bank transfer
Carrier Payment (NTT DOCOMO, au, SoftBank)
※Please check this page for details.

We do not accept changes to payment methods after ordering. Please cancel your order and place your order again.
However, please note that we cannot accept cancellations after shipment.

※Please see the corresponding question below.

We do not accept it at this time.

We do not accept it at this time.

We do not accept it at this time.

We do not accept.